This is one of the first decisions in almost every web project, and the right answer genuinely depends on the business — not on which option sounds more impressive.
When WordPress makes sense
If the team needs to update content regularly without a developer, or the budget is tighter, WordPress with a well-built theme is usually the more practical choice.
When custom code makes sense
If the site needs a highly specific interaction, tight performance budget, or integrates deeply with custom tooling, hand-coded builds give more control with less overhead down the line.
Maintenance is the hidden cost either way
WordPress needs regular plugin and core updates to stay secure. Custom code needs a developer on call for changes. Neither option is maintenance-free — the maintenance just looks different.
The practical answer
For most small-to-mid-size businesses, a well-built WordPress site hits the best balance of cost, flexibility and long-term editability. Custom code earns its cost when the requirements genuinely demand it.